Hybrid Telesales Representative – Government

Posted last month

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About the role

  • Government Telesales Representative ensuring compliance in health insurance services through calls. Responding to customer inquiries and providing retention initiatives while collaborating with sales teams.

Responsibilities

  • Responsible for government telesales and retention through the call center
  • Collaborate with government sales representatives and management
  • Ensure compliance with CMS, State and corporate regulations
  • Respond to prospective member phone calls and correspondence
  • Conduct member retention outbound initiatives
  • Provide plan information to prospective members

Requirements

  • High school diploma or GED required
  • License to sell health insurance in New York or obtain within 90 days
  • 2 years of call center service and sales experience
  • Ability to conduct outbound sales and retention calls
  • Excellent communication skills with customers
  • Proficient internet, PC and Windows skills
  • Self-motivated and detail-oriented

Benefits

  • Health insurance
  • Full range of benefits
  • Generous paid time off

Job title

Telesales Representative – Government

Job type

Experience level

JuniorMid level

Salary

$20 - $21 per hour

Degree requirement

High School Diploma

Location requirements

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