Government Telesales Representative ensuring compliance in health insurance services through calls. Responding to customer inquiries and providing retention initiatives while collaborating with sales teams.
Responsibilities
Responsible for government telesales and retention through the call center
Collaborate with government sales representatives and management
Ensure compliance with CMS, State and corporate regulations
Respond to prospective member phone calls and correspondence
Conduct member retention outbound initiatives
Provide plan information to prospective members
Requirements
High school diploma or GED required
License to sell health insurance in New York or obtain within 90 days
2 years of call center service and sales experience
Ability to conduct outbound sales and retention calls
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