Associate Director leading customer satisfaction and growth while managing a team of Customer Growth Executives. Driving strategic planning and operational excellence for customer account management.
About the role
- Senior Growth Manager & Studio Lead driving scalable growth strategies for mobile music applications at Impala Studios. Leading cross-functional teams to optimize performance and achieve growth targets in the music sector.
Responsibilities
- Build and execute GTM strategies to drive scalable growth
- Balance acquisition and profitability with a clear ROAS / CAC–LTV focus
- Increase subscriber base, retention, and LTV
- Implement and scale lifecycle marketing (journeys, messaging frameworks, loyalty loops)
- Establish and lead a strong experimentation cadence across the full funnel with a dedicated Growth Squad.
- Define the Studio Growth Strategy and lead a cross-functional growth squad with specialists across ASO, CRM & loyalty, monetization, and growth design.
Requirements
- Proven experience in mobile app growth marketing, with ownership across acquisition, retention, and monetization
- Clear ownership of end-to-end growth, from strategy to execution and results
- Data-driven mindset, using metrics, experiments, and tooling to make decisions, not opinions
- Able to operate autonomously with senior-level responsibility in high-ownership environments
- Solid experience with subscription-based revenue models and LTV/CAC optimization
- Comfortable working with Growth Tooling (e.g. CleverTap, Braze, Adapty, RevenueCat, or similar)
- Hands-on experience with analytics & experimentation tools (e.g. Firebase, Amplitude, Mixpanel, Tableau, or similar)
Benefits
- A competitive salary package with a salary range between €5100 - €6250 gross per month, excluding 8% holiday allowance paid out in May.
- A comprehensive pension/retirement plan
- 28 paid vacation days to unwind and recharge
- A travel allowance and bicycle plan to ease your commute
- Access to training and development programs
- High-quality hardware and gear, including an iPhone, MacBook, iPad & Airpods
- Diverse and international company culture
- Access to a multitude of virtual and real-life events
- Provision of fresh fruits, snacks, beverages, and a daily lunch at the office
- Regular In-office massages for some self-care.
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