Lead Behavior-Centered Design initiatives within IJM to enhance risk management. Focus on implementing frameworks to drive sustainable behavior change for vulnerable populations.
Responsibilities
Lead a collaborative process that co-creates and deploys within LGRC a bespoke Behavior-Centered Design (BCD) Framework
Ensure the BCD Framework will equip LGRC teammates with a pragmatic, user-focused process rooted in behavioral science and human-centered design
Enable the translation of priorities into motivational goal statements and behavior-centric OKRs
Incorporate into the Framing and Discovery phases the power of identifying crucial moments
Incorporate effective measurement that not only tracks results but motivates vital behavior
Lead the adoption, integration, and utilization of the BCD Framework across LGRC
Be an adviser and hands-on coach to interested leaders and other stakeholders outside LGRC
Provide behavioral insights and data to inform strategic planning, risk mitigation strategies, and divisional transformation initiatives
Requirements
Bachelor’s degree in behavioral science, organizational psychology, L&D or instructional design, or other relevant field
7+ years progressive experience in a professional setting in behavior-change design, learning experience design, or related fields, with at least 3 years in a senior or lead role
Experience in a risk-management context preferred
Proven track record of designing solutions to drive measurable, targeted behavior change
Strongly preferred: Experience with Human-Centered Design (Design Thinking), with Systems Thinking, or in User Experience design
Demonstrated experience applying the Owens-Kadakia Learning Cluster Design model (or a comparable learning design framework) in real-world settings preferred
Demonstrated ability to intentionally and successfully design and implement programs, projects, and processes that drive sustainable behavior change
Demonstrated ability to produce deliverables that are practical, intuitive, accessible, easy to implement, and experienced by internal customers as solutions to significant workday problems rather than as initiatives to be implemented
Demonstrated ability to design and successfully roll out with high levels of adoption/engagement suites of integrated, multi-asset learning solutions targeted at behavioral change, and to use and manage learning technologies
Proven track record of successfully engaging and building trust with stakeholders as users, customers, collaborators, and as co-creators
Exceptional cross-cultural communication and facilitation skills with a proven ability to influence opinions and decisions at all organizational levels
Demonstrated ability to translate strategic goals into measurable behavioral outcomes
Critical thinker with a growth mindset.
Benefits
Comprehensive Medical/Dental/Vision benefits
Monthly commuter and parking benefits in the DC metro area
Retirement benefit options
Paid leave starting at 23 days
12 holidays (plus early release the day prior)
Daily, quarterly, and annual community spiritual formation
Robust staff care resources
Job title
Senior Lead, Behavior-Centered Design – Development
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