Access Control Deployment Manager coordinating installations and deployment readiness. Focused on ensuring high-quality customer experience and project management across multiple sites.
Responsibilities
Own end-to-end coordination of access control deployment and installation projects from handoff through completion and post-deployment support.
Translate sales or customer handoffs into clear, executable deployment plans.
Manage multiple concurrent deployments with shifting timelines and priorities to ensure deployments occur on-time and to specification.
Develop and maintain detailed project schedules, task trackers, deployment blockers and deployment documentation.
Proactively surface and resolve issues.
Lead or coordinate pre-installation site walkthroughs with customers, installers, and internal teams.
Develop and maintain pre-install readiness checklists and ensure all checklist items are validated and signed off prior to scheduling installation.
Schedule installers and subcontractors aligned with site readiness and customer availability.
Serve as a primary point of contact for customers throughout deployment, installation, and immediate post-deployment phases.
Remain accountable for customer issues after deployment, ensuring problems are tracked, owned, and resolved—even when execution requires other teams.
Develop and improve deployment playbooks, checklists and documentation.
Requirements
Strong experience coordinating hardware, access control, security, IoT, or low-voltage system installations.
3–6 years of experience in project coordination, field deployments, installation management, or operations roles.
Demonstrated ability to manage multiple concurrent deployments with high attention to detail.
Hands-on understanding of site readiness requirements (power, network, mounting, access).
Excellent organizational, communication, and follow-through skills.
Proven ability to proactively identify problems and drive them to resolution across teams.
Comfortable working with customers, installers, subcontractors, and cross-functional internal teams.
Willingness and ability to travel to customer sites as needed.
Benefits
Safety Compliance: Must adhere to OSHA and site-specific safety rules; able to halt unsafe work and escalate as needed.
Flexible hours may be needed to align with customer availability.
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