Hybrid Access Control Deployment Project Manager

at igloo

• Job title: Access Control Deployment Project Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: IoT
• Location requirements: Hybrid, Austin, United States

About the role

• Access Control Deployment Manager coordinating installations and deployment readiness. Focused on ensuring high-quality customer experience and project management across multiple sites.

Responsibilities

• Own end-to-end coordination of access control deployment and installation projects from handoff through completion and post-deployment support.
• Translate sales or customer handoffs into clear, executable deployment plans.
• Manage multiple concurrent deployments with shifting timelines and priorities to ensure deployments occur on-time and to specification.
• Develop and maintain detailed project schedules, task trackers, deployment blockers and deployment documentation.
• Proactively surface and resolve issues.
• Lead or coordinate pre-installation site walkthroughs with customers, installers, and internal teams.
• Develop and maintain pre-install readiness checklists and ensure all checklist items are validated and signed off prior to scheduling installation.
• Schedule installers and subcontractors aligned with site readiness and customer availability.
• Serve as a primary point of contact for customers throughout deployment, installation, and immediate post-deployment phases.
• Remain accountable for customer issues after deployment, ensuring problems are tracked, owned, and resolved—even when execution requires other teams.
• Develop and improve deployment playbooks, checklists and documentation.

Requirements

• Strong experience coordinating hardware, access control, security, IoT, or low-voltage system installations.
• 3–6 years of experience in project coordination, field deployments, installation management, or operations roles.
• Demonstrated ability to manage multiple concurrent deployments with high attention to detail.
• Hands-on understanding of site readiness requirements (power, network, mounting, access).
• Excellent organizational, communication, and follow-through skills.
• Proven ability to proactively identify problems and drive them to resolution across teams.
• Comfortable working with customers, installers, subcontractors, and cross-functional internal teams.
• Willingness and ability to travel to customer sites as needed.

Benefits

• Safety Compliance: Must adhere to OSHA and site-specific safety rules; able to halt unsafe work and escalate as needed.
• Flexible hours may be needed to align with customer availability.