Event Technology & Delegate Engagement Manager overseeing attendee experiences and technology at IGD. Responsible for event technology and enhancing delegate engagement across various platforms.
Responsibilities
Responsible for the overall delegate journey and delivery of event technology
Create communication plans across a complex attendee matrix
Manage the delegate journey and ensure a positive experience across all events
Create and deliver event technology and delegate engagement solutions
Evaluate objectives from all angles, using project management skills to implement processes
Research new technology applications to enhance delegate experience
Maintain an integrated data journey and ensure data accuracy
Requirements
Extensive knowledge and a passion for event technology platforms (specifically Cvent)
A proven track record of implementing dramatic process change and improvement across event technology
Wide-ranging experience in attendee management with large scale events, both virtually and onsite
Team management skills to guide and implement efficient processes for the order and attendee management team (full time and freelance)
Great decision making, business planning and data accuracy skills
Relationship building; the ability to influence both internal and external stakeholders to find the best possible solutions
Ability to analyse, understand and define learnings to implement improvements.
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