Secrecy Manager overseeing data protection and security initiatives at Xecuro GmbH. Leading projects to develop and implement corporate security standards in Bonn.
About the role
- Account Manager overseeing and nurturing relationships with IGD's FMCG customers. Responsible for meeting financial targets and driving new business opportunities while delivering excellent customer service.
Responsibilities
- Account manage a group of existing IGD customers
- Build and nurture strong relationships, serving as the primary point of contact for all account-related matters
- Meet agreed financial targets, selling IGD’s full range of online insight and consulting solutions
- Deliver outstanding levels of customer service, working closely with the wider Sales and Consulting team
- Reporting into the Business Unit Leader, these include commercial and financial delivery of agreed renewal revenue targets for assigned accounts
- Ongoing development of assigned accounts to agreed service levels
- Drive new business and consulting opportunities within your client base, as well as upgrading current contracts
- Accurate forecasting, sales projection and pipeline management
- Customer support and management of ongoing engagement with regular meaningful communications to ensure retention and enhance value for customers
- Present IGD services via online demos and face-to-face meetings
- Provide high quality customer feedback to support product development
- Develop strong customer relationships to effectively upsell and cross-sell other IGD products and services which meets customer needs
Requirements
- Experience within the FMCG industry and working in a B2B sales environment, ideally with online subscription services exposure
- Proven account management/customer success skills
- Strong commercial acumen with a good understanding of business issues
- Proven commercial track record, able to deliver agreed targets
- Strong influencing, listening, presentation and IT skills
- Excellent relationship developer, engaging existing contacts and building new ones through networking
- Excellent planning skills with drive to complete tasks and high attention to detail
- Experience of a high-performance and customer-focused culture
- Proven ability to adapt to change and embrace new products and services
- Knowledge of how retailers and manufacturers use and apply insights
- A self-starter with a growth mindset
Benefits
- Bonus scheme
- Ability to buy and sell annual leave
- Great work-life balance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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