IT Operations Engineer solving tech issues and supporting desktop technology across various locations. Ensuring productivity through troubleshooting and IT project management.
About the role
- Project Controls and Operations Analyst at Fulfillment IQ transforming logistics technology. Overseeing project data, tracking utilization, and ensuring projects align with financial structures.
Responsibilities
- Make sure our projects, people, hours, and money all line up.
- Keep project and resource data clean and up to date.
- Drive the weekly rhythm of timesheets, allocations, and project health checks.
- Work inside FIQ’s internal project operations platform (and supporting tools) to onboard projects, track utilization and realization, reconcile actuals vs budgets, and ensure leaders have clear, reliable views of what’s really happening across the portfolio.
- Own core project data: start/end dates, staffing, rate cards, budgets, and basic financial structure.
- Track and validate hours, cost, revenue, and margin across active projects.
- Monitor utilization and realization at individual, team, and project levels.
- Flag issues early (over-burn, low utilization, margin compression) and surface them to Delivery and Finance.
- Support leadership with recurring views on project performance and capacity.
- Monitor timesheet completion and chase missing or incorrect entries across the company.
- Ensure hours are logged to the right project, phase, and task.
- Review who is allocated to what; identify over-allocated and under-utilized resources.
- Keep project, people, and allocation data in the system accurate and current on a weekly basis.
- Coordinate and support recurring ops meetings (e.g., weekly project health, utilization reviews, portfolio check-ins).
- Prepare and share the right views, exports, or dashboards so conversations are decision-focused, not data-hunting.
- Capture follow-ups and ensure changes (allocations, project status, target hours, etc.) are reflected back in the system.
Requirements
- Bachelor’s degree in business, Commerce, Finance, Engineering, IT, or a related quantitative field.
- 4–6 years of experience in a project-based environment (consulting, IT services, engineering, PMO, or similar).
- Strong Excel / Google Sheets skills: Pivot tables, lookups (VLOOKUP/XLOOKUP), filters, basic formulas (IF, SUMIF, etc.).
- Practical understanding of: Utilization, realization, billable vs non-billable hours.
- Basic project financials: cost, bill rate, revenue, margin.
- Demonstrated experience maintaining trackers, dashboards, or internal systems as a source of truth.
- Comfortable reminding and chasing people for timesheets, updates, and data corrections.
- High attention to detail, strong follow-through, and a bias for clean, consistent data.
Benefits
- Employee Health: In addition to the statutory Employees' State Insurance (ESI), we provide a comprehensive private health insurance plan for you and your family.
- Time Off: Our time-off policy includes statutory leave entitlements like earned leave and casual leave, as well as sick leave and public holidays.
- Retirement: We provide retirement savings through mandatory contributions to the Employees' Provident Fund (EPF), in addition to other company-offered plans.
- Professional Growth: We support your career development with a learning and development budget.
- Flexible Work: We offer flexible work schedules and remote work options.
- Perks: We provide reimbursements for business travel, internet, and workstation expenses, as well as anniversary rewards and employee stock options (ESOP).
- Community Engagement: You can participate in team events and in-person organizational meetups.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Satellite Operations Technician providing Tier 1 and Tier 2 satellite and network operations support. Maintaining and monitoring satellite communication networks at SES Space & Defense in Tampa, FL.
Supervisor for Supply Chain Operations overseeing efficient warehouse operations. Leading and training teams for optimal performance in logistics with a focus on quality service.
Operations Supervisor overseeing daily warehouse operations at GXO, a leading supply chain solutions provider. Managing team performance and ensuring exceptional service delivery.
Supervisor managing supply chain operations at GXO with responsibilities in warehouse efficiency. Fostering team performance through training and quality assurance for optimal customer service.
Senior Project Operations Manager at GXO responsible for efficient project execution and team leadership. Ensure adherence to project timelines and delivery standards while fostering a positive work environment.
Operations Supervisor overseeing warehouse operations and team performance at GXO Logistics. Ensuring efficient processes and high - quality service in the supply chain.
Manager, Supply Chain Operations overseeing logistics and performance while leading a team at GXO. Fostering an efficient operation to ensure quality service and workforce engagement.
Supervisor in Supply Chain Operations at GXO Logistics ensuring efficient daily warehouse operations and team training. Supporting quality policy adherence to enhance customer service and operations.
Warehouse Operations Supervisor managing daily operations and supervising warehouse team. Ensuring quality service and continuous improvement in a logistics environment.