Client Solutions Manager managing technical and commercial processes for public security in the Middle East. Collaborating with large teams and customers to ensure successful project delivery.
Responsibilities
Act as the primary solution and technical lead supporting Sales from opportunity identification through contract award
Engage directly with customers and authorities to analyse needs, shape solution strategies, and influence requirements ahead of tender release
Lead and coordinate complex bid processes, mobilising large cross functional teams across Sales, Product, Delivery, Finance, Legal, Procurement, and partners
Own solution coherence, ensuring alignment between customer requirements, architecture, pricing, risk, and delivery feasibility
Develop and support pricing strategies and financial models, working closely with Finance to ensure margin, cashflow, and commercial viability
Prepare, consolidate, and review proposal materials, ensuring clarity, consistency, and competitiveness
Organise and lead customer workshops, presentations, proofs of concept, demonstrations, and benchmark tests
Act as a technical and solution subject matter expert for customers and partners throughout the presales and bid lifecycle
Ensure adherence to bid governance processes and secure required internal approvals
Handover awarded projects to Program Delivery teams and transition to the next opportunity
Requirements
Minimum 8 years’ experience in presales, solution management, bid management, or consulting roles
Proven experience leading complex bid processes and coordinating multi stakeholder proposal teams
Strong background in system integration, solution scoping, and high level solution architecture
Experience in public security, airport and border control, biometrics, travel, or transport domains
Strong commercial and financial understanding, including margin, cashflow, pricing logic, and trade offs
Advanced PowerPoint and Excel capability is essential
Demonstrated ability to manage pressure, tight timelines, and competing priorities
Excellent stakeholder management, facilitation, and conflict resolution skills
Clear, confident written and verbal communication skills
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