About the role

  • Product Manager for Salesforce Hub managing ecosystem evolution and governance at iA Financial Group. Leading initiatives across Salesforce platforms to maximize business value.

Responsibilities

  • Oversee the functional evolution of the Salesforce ecosystem and define the Target State in collaboration with enterprise architects.
  • Implement and operationalize the GCX Design Authority.
  • Define standards, guidelines, and approval processes for the evolution of Salesforce applications.
  • Participate in governance and accountability bodies (Salesforce QBR, Initiative Review, Design Authority).
  • Work closely with business unit Product Owners, supporting them in Salesforce initiatives.
  • Organize communities of practice and exchange meetings.
  • Standardize processes and tools for the Salesforce development lifecycle.
  • Monthly monitoring of chargebacks and tracking of order forms.
  • Review invoices and orchestrate transfers/purchases (swaps).
  • Monitor KPIs (monthly savings) and manage limits/prices.
  • Monitor the market (Dreamforce, Gartner, Salesforce trends).
  • Centralize global indicators (KPIs, ROI, adoption, POC).
  • Distribute release notes, publications, and Salesforce articles.
  • Support sectors in the POC/Discovery phases.
  • Define and manage skills development plans.
  • Define the overall vision for the Salesforce roadmap, including future plans (AI playbook, Vision Board).
  • Evaluate and integrate new products (e.g., Data Cloud).

Requirements

  • In-depth knowledge of Salesforce solutions (Financial Services Cloud, Experience Cloud, Data Cloud, Marketing Cloud), including Salesforce certifications.
  • Over 10 years of experience as a product owner or manager or in a similar role.
  • A good understanding of agile frameworks (Scrum, SAFe, Kanban).
  • Advanced knowledge of English (bilingualism) as the person will be required to communicate daily with English-speaking customers across Canada via email and phone calls.

Benefits

  • Flexible group insurance
  • Competitive pension plan
  • Stock purchase plan
  • Vacation days
  • Wellness and personal development days
  • Telemedicine
  • Employee and family assistance program
  • Ergonomic furniture program
  • Performance bonuses
  • Discounts on iA products

Job title

Product Manager – Hub Salesforce

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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