VP of Retail Growth and Service at Horizon Credit Union ensuring sales growth and member experience. Leading branch performance, coaching, and strategic growth initiatives in Spokane Valley.
Responsibilities
Responsible to lead Horizon’s retail branch network and member experience strategy.
Ensure compliance, service quality, and goal achievement.
Engage in branch sales and growth initiatives, providing coaching and fostering community relationships.
Collaborate with Retail Operations, Business Development, and Marketing.
Drive marketing strategies that support member acquisition and community engagement.
Promote accountability and operational excellence across all regions and locations.
Lead and oversee operational standards of branches.
Requirements
Four-year degree (BA, BS) in business administration or related field.
Minimum seven years of management experience and successfully leading and guiding a key organizational relevant business unit at a high level.
Related work experience may substitute for education.
Experience driving growth, service and sales goals in a consultative and scalable manner.
Experience and track record reflect achieving growth and service experience goals and objectives.
Benefits
Medical, Dental, & Vision Insurance for full-time and reduced full-time employees & their families
Telemedicine for part-time employees
Paid Group Life and Disability Insurance
Employee Assistance Program
Tuition Reimbursement Program
401K Retirement Savings
Employer 401K Retirement Contributions & Matching upon eligibility
Discretionary Annual Incentive Bonus based on eligibility criteria
Paid Time Off per Full Calendar Year: 10 hours of PTO per month (prorated for reduced full-time and part-time)
Intern assisting with marketing communications and content creation at Deloitte. Collaborating on campaigns and supporting firmwide events and engagements across businesses.
Spending & Activation Specialist responsible for maximizing customer value for Jeeves' financial products. Focus on strategic growth initiatives and local market optimization in Brazil.
Product Gamification & Growth Intern at fast - growing AI startup building a speech - based language practice app. Focus on designing gamification systems to improve user engagement and retention.
Head of Growth leading day - to - day growth performance at Wild Nutrition. Focused on maintaining team effectiveness across growth function during maternity cover.
Mid - Market Customer Growth Executive at Infobip ensuring client business growth and satisfaction through relationship management and collaboration with internal teams.
Transfer Planning Manager facilitating supply chain transfer activities for Coloplast. Ensuring seamless delivery throughout manufacturing sites and collaborating with key stakeholders.
Growth Marketing Manager overseeing acquisition channels for cybersecurity startup. Driving online presence through paid and organic campaigns in fast - paced environment.
Client Retention Growth Analyst at Wellhub providing multichannel support and solutions for customer retention. Collaborating with teams to drive customer engagement and business growth.
Marketing Specialist driving performance marketing and creative strategies in a VC - backed green tech startup. Engaging in hands - on experience across marketing initiatives in the renewable energy sector.
Fleet Growth Manager identifying new customer opportunities for Ford’s commercial vehicles. Building corporate customer base and capturing market share while driving significant revenue growth.