Associate Manager, Localization managing multilingual content for Hyatt's global brand. Collaborating with cross-functional teams and external vendors to ensure high-quality localization across all regions.
Responsibilities
Collaborate closely with cross-functional partners such as brand, marketing, loyalty, digital and others
Support the execution of Hyatt’s enterprise-wide localization strategy to ensure consistent, high-quality multilingual content across all regions
Partner closely with cross-functional stakeholders—including brand, marketing, loyalty, digital, consumer insights and regional teams—to triage and manage translation requests
Identify localization opportunities, streamline workflows and maintain alignment with Hyatt’s brand standards
Own the end-to-end project lifecycle for various localization projects
Communicate regularly with cross-functional Hyatt stakeholders and translation vendors
Support the Senior Manager and Manager in implementing Hyatt’s localization vendor strategy and management
Advise internal teams, regional offices, hotel properties and agencies on best practices for multilingual content management
Continually identify opportunities to streamline localization processes and improve multilingual content quality and consistency across consumer touchpoints
Requirements
5+ years of proven experience in multilingual omnichannel content creation and management, ideally within the hospitality, travel or consumer brands space
3+ years of localization project management experience
Fluency or proficiency, both written and spoken, in one or more non-English language(s), with Spanish being a plus
Excellent attention to detail and strong organizational skills
Comfortable managing multiple projects and tasks under tight deadlines, and shifting priorities as needed
Capable of using tools to draw conclusions and make appropriate recommendations
Excellent communication skills, both written and verbal
Ability to work cross-functionally with various internal teams and external stakeholders
Ability to work effectively with peers and management with minimal direction
Strong desire to learn and excel in a fast-paced environment
Benefits
Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match
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