About the role

  • Process Administrator providing exceptional customer service for auto finance operations. Responsible for various processing assignments requiring detailed knowledge and cross-functional training.

Responsibilities

  • Provide 'Simply the Best' customer service at all times.
  • Perform a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures.
  • Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents.
  • Compiles regular and special reports drawing data from a variety of sources.
  • Exchanges information and resolves problems where multiple non-standard solutions are available.
  • Refers unusual cases to team leader or supervisor.
  • Typically cross-trained to perform various functions in the area.
  • May train less experienced employees and/or organize work flow.
  • Performs other duties as assigned.

Requirements

  • High School Diploma or GED required
  • 1-3 years of work experience in a processing type function.
  • Excellent in customer service, highly motivated, focused, and goal oriented
  • Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
  • Strong organizational skills with attention to detail, planning and follow-up
  • Ability to multi-task
  • PC and internet proficiency.
  • Proficiency in Microsoft Office Products, and the ability to type a minimum of 35 wpm required.

Benefits

  • Health insurance
  • Flexible work arrangements

Job title

Process Administrator – Auto Finance

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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