Customer Service Representative providing technical support via e - mail, phone, or chat. Addressing customer inquiries on products and services while maintaining documentation.
HB
Onsite Operations Customer Service Specialist
Posted 3 hours ago
About the role
- Operations Customer Service Specialist supporting Huntington's settlement customers, handling complex issues, training staff, and maintaining procedures across various locations.
Responsibilities
- Responsible for researching settlement transactions
- Escalates complex customer issues as appropriate
- Coordinates training of Operations Customer Service Specialists
- Coordinates special projects as assigned
- Updates and maintains department procedures
- Research and reconcile settlement services general ledgers
- Performs other duties as assigned
Requirements
- 3 or more years of financial operational experience
- High School Diploma or equivalent
- Bachelor's degree (preferred)
- Experience with settlement of monetary transactions
- General ledger research experience
Benefits
- health insurance coverage
- wellness program
- life and disability insurance
- retirement savings plan
- paid leave programs
- paid holidays
- paid time off (PTO)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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