About the role

  • Product Manager II responsible for operational compliance within Card origination platforms at Zoot. Collaborating with teams to manage enhancements, resolve production issues, and maintain strong stakeholder relationships.

Responsibilities

  • Ensures a stable, efficient, and compliant operational environment for Card origination platform(s) within Zoot
  • Coordinates credit strategy system enhancements in partnership with key stakeholders
  • Manages all phases of delivery, including drafting change requests, defining and documenting requirements, executing and validating testing
  • Performs production validation and ensures successful implementation through effective cross-functional collaboration
  • Maintains a strong and reliable operational environment for the Zoot platforms
  • Supports resolution of customer or underwriter-impacting production issues
  • Works with management to provide thorough root-cause analysis and driving timely remediation activities
  • Partners with management to support timely and complete responses for QA, Internal Audit, Compliance, and external examinations
  • Collaborates with business systems analysts, architects, developers, and QA testers to decompose features into user stories
  • Actively participates in refinement sessions
  • Builds and maintains strong relationships with internal and external stakeholders

Requirements

  • Bachelor's Degree
  • 5+ years of digital/technology product or program management, preferably in financial services
  • New customer acquisition and on-boarding experience
  • Experience working Card products (Debit, Credit, other card-based payment products)
  • Strong attention to detail, focus on process
  • Strong verbal and written communication skills
  • Demonstrated ability to critically analyze situations and risks, determine paths of action, and make recommendations to remediate issues
  • Familiarity with regulatory compliance requirements for financial institutions and products
  • Proficiency with Microsoft Office Suite
  • Experience with SQL and/or SAS

Benefits

  • health insurance coverage
  • wellness program
  • life and disability insurance
  • retirement savings plan
  • paid leave programs
  • paid holidays
  • paid time off (PTO)

Job title

Card Origination Product Manager II

Job type

Experience level

Mid levelSenior

Salary

$57,000 - $113,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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