Business Banking Operations - Section Manager managing daily activities and ensuring production goals. Acts as subject matter expert, handling business loans in a centralized environment.
Responsibilities
Manage the daily activities for a functional area
Serves as a subject matter expert for the team
Ensures Business Banking production of business loans with established Production, SLA & Quality goals
Prepares, maintains and/or monitors reports in compliance with corporate and regulatory requirements
Act as primary back up for their manager as needed for team huddles & meetings
Resolves the more complex working problems
Perform or review Quality Reviews for all colleagues on the team
Reviews and recommends new methods and procedures to make the area more efficient.
Requirements
High School Diploma
3+ years’ experience with business or commercial lending in a centralized lending environment
Proficient use of Microsoft Office and other internet resources
Excellence in customer service, highly motivated, focused and goal oriented
Excellent written and verbal communication skills, including grammar and demeanor
Strong organizational skills with attention to detail, planning and follow-up
Ability to work independently on multiple tasks without compromising quality.
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