About the role

Regional Operations Manager overseeing multiple Gear Wash locations across the US. Ensuring compliance with company policies and managing KPI performance while providing leadership and coaching support.

Responsibilities

Oversee direct reports and manage multiple locations
Create and manage KPI’s(key performance indicators)for specified region
Ensure consistent on-site management and staff compliance with company policies, procedures, and industry regulations
Consistently demonstrate strong leadership and coaching kills, including holding self and others accountable to clearly defined and measurable results,using initiative, independent and collaborative thinking, and interpersonal effectiveness
Adhere to set budget and manage P&L for specified region
Work together with site leadership to: Coach, train and supervise employees
Maintain Work Order productivity throughput to management defined standards
Monitor and measure employee productivity according to Management standards
Maintain and update written company Process and Procedure Guide for all controls according to company and industry standards
Identify, document and implement efficiency standards
Maintain equipment per company schedule and develop working knowledge for general repair
Lead process of successful completion of company’s annual third-party verification program
Enforce company policies and procedures
Troubleshoot and resolve semi-complex problems and make quality decisions in a timely manner
Develop strong working knowledge of PPE service Ledger Tracking System - new GearWash app
Continually identify opportunities for improvement
Travel as needed to Gear Wash sites, approximately 20% of the year

High school diploma, GED or equivalent required
Bachelor’s degree in Engineering, Business Administration or related field is preferred
Previous successful manufacturing or production leadership experience
Active leadership experience and familiarity with lean manufacturing and ISO standards
Valid drivers’ license with a good driving record
Highly skilled in Microsoft applications, especially Word, Excel and Outlook and ability to learn new software programs and systems
Open and effective communicator and collaborator with all levels of the organization and with external customers, including verbally and written, including being a team player and having a Professional interface with others, getting results through collaboration while also being a self-starter
Possesses characteristics of servant leadership
Strong sense of urgency, follow-through, and diligence, including meeting deadlines and have the ability to remain organized with and keep track of multiple sources of information and data
Possess a solutions-focused mind-set
Possess strong problem-solving skills, including the ability to deal with problems involving several concrete variables in standardized situations
Efficient with multi-tasking and managing multiple priorities, including being productive while handling re-directions and interruptions, based upon business needs
Being flexible and accommodating
High attention to details
Ability to occasionally lift and/or move up to 50 pounds due to the nature of handling garments