Hybrid Senior Product Manager, Client Side Defense

at HUMAN&HUMAN

• Job title: Senior Product Manager, Client Side Defense
• Job type: Full Time
• Experience level: Senior
• Salary: $170,000 - $230,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cyber Security, Switching
• Location requirements: Hybrid, New York City, United States

About the role

• Senior Product Manager expanding HUMAN's Client Side Defense cybersecurity products. Collaborating with teams to shape product visions and enhance customer trust against digital threats.

Responsibilities

• Shape the Product Vision & Strategy - Partner with the Sr. Director of Product Management to define and execute a vision aligned with HUMAN’s mission and business goals.
• Develop and manage the product roadmap, integrating customer insights, emerging threats, and market trends into key features and capabilities of our products, while ensuring that products are delivered on time and within budget.
• Tackle complex data challenges, improving the customer experience by simplifying processes and creating tools that facilitate adoption of our solutions.
• Drive Product Execution & Innovation
• Lead the development of enterprise and media security features, collaborating closely with engineering, data science, and design to ensure that our products are built to meet customer needs and exceed expectations.
• Translate customer pain points into actionable requirements, leveraging AI-driven fraud and malware detection.
• Define and track key success metrics (KPIs) to measure success, identify areas for improvement, and optimize product performance.
• Engage with Customers & Stakeholders
• Plan and execute product launches, including developing launch plans, messaging, and sales enablement materials, in partnership with Product Marketing.
• Build strong relationships with customers, partners, and internal teams to address critical needs and serve as Subject Matter Expert in external conversations
• Communicate roadmap, updates, and vision across the company.
• Partner with sales, marketing, and customer success to drive product awareness, adoption, and market impact and to enhance perception of HUMAN’s leadership position
• Gather customer feedback and insights to inform product development and ensure that our products are meeting customer needs.
• Make Product Sense Driven Decisions
• Leverage analytics and problem-solving to align user needs with business objectives.
• Ensure every product decision supports HUMAN’s long-term strategy and delivers measurable value.
• Have a laser focus on ensuring that key product development decisions are oriented to directly driving HUMAN’s short- and long-term revenue growth and market leadership.

Requirements

• 5-8 years of product management experience, with a proven track record of owning B2B enterprise software products.
• Passionate about cybersecurity, fraud and malware prevention, and user trust, with a keen interest in the space.
• Data-driven and strategic thinker who thrives on solving complex challenges.
• Customer-obsessed - you love engaging with users, understanding their pain points, and delivering delightful product experiences.
• Strong communicator and collaborator, able to align cross-functional teams and drive execution.
• Self-driven and proactive, motivated to help, and able to perform with minimal supervision in a fast-moving, high-growth team environment.
• Comfortable with frequent context switching to drive multiple priorities simultaneously.
• Preferably have strong understanding of ad tech
• Able to write clear requirements documentation, drive prioritization, and coordinate execution with engineering
• Communicate effectively with the ability to adjust to the audience as necessary
• Able to quantify collected information and translate into opportunities
• Able to apply analytical skills to solve problems creatively
• Organized and capable of meeting all deadlines.

Benefits

• well-being and learning stipends
• flexible work options
• dedicated time off