Hybrid Manager, Quality Improvement

Posted last week

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About the role

  • implements quality improvement programs for all lines of business including annual program description, work plan, and annual evaluation
  • works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems
  • plays a key role on the NCQA Health Plan accreditation and reaccreditation process
  • ensures the Quality Assessment and Performance Improvement (QAPI) program for Humana Healthy Horizons in Oklahoma operates effectively
  • drives quality improvement efforts of Humana’s Quality Operations
  • supports the implementation and monitoring of program documents such as the program description, work plan, QAPI committee and evaluation
  • audits processes as needed for compliance
  • completes and submits state or federal reports as required
  • collaborates and maintains frequent contact with other managers across departments and health plan
  • conducts briefings and area meetings
  • determines the plan’s compliance with requirements for NCQA accreditation
  • tracks HEDIS measures along with the assistance of the Quality Data Analyst to ensure the plan meets the goals set for quality measure withholds
  • coordinates with relevant internal/external stakeholders, providers, state department of health and other entities to maintain quality operations and improve health outcomes

Requirements

  • Must reside in the state of Oklahoma
  • Bachelor's degree required
  • 2+ years of management or leadership experience
  • 2+ years of experience in a fast-paced insurance or healthcare setting
  • Familiarity with Quality Improvement tools and methodologies (e.g., PDSA, root cause analysis, IHI Model for Improvement, etc.)
  • Understanding of healthcare quality measures such as HEDIS, STARS, etc.
  • Demonstrated ability to build and maintain strong professional relationships
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills

Benefits

  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance and many other opportunities

Job title

Manager, Quality Improvement

Job type

Experience level

JuniorMid level

Salary

$86,300 - $118,700 per year

Degree requirement

Bachelor's Degree

Location requirements

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