Field Care Manager providing integrated behavioral health care coordination services for members. Engaging face-to-face and telephonically, ensuring high-quality support for Virginia’s Medicaid population.
Responsibilities
Performs primarily face to face and telephonic assessments with members
Serves as the primary point of contact providing integrated care
Employs strategies and techniques to manage a member's health issues and resolve barriers
Engages members in their own communities, meeting them face-to-face whenever possible
Completes required assessments including the Comprehensive Risk Assessment (CHRA)
Coordinates behavioral health and medical services
Serves as overseer of care planning, transitions, and service delivery
Requirements
Bachelor’s degree in social work, psychology or other health or human services related field
Virginia licensed LMHP, LPC or LCSW
Minimum of 2 years of post-degree clinical experience in behavioral health setting
Case management experience working with complex SMI or SED population
Valid driver's license, car insurance, and reliable transportation.
Ability to use a variety of electronic information applications/software programs including electronic medical records
Exceptional oral and written communication and interpersonal skills with the ability to quickly build rapport
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Paid time off, company and personal holidays, volunteer time off
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