Technical Consultant in Healthcare overseeing patient treatment and support at Humânia. Collaborating with medical professionals and addressing patient inquiries in São Paulo.
Responsibilities
Monitor the treatment of patients enrolled in the program;
Provide guidance on the disease, medications, signs and symptoms, and quality of life;
Support patients and their families in treatment adherence and answer questions;
Provide information on access to treatment and available services;
Work in partnership with physicians to provide updates on the program and patient status;
Identify and report pharmacovigilance incidents and technical complaints.
Requirements
Bachelor's degree in Nursing;
Experience in clinical settings;
Experience with patient support programs;
Basic knowledge of medication access pathways;
Experience monitoring patients with rare or chronic diseases is a plus;
Knowledge of pharmacovigilance is a plus.
Benefits
Health insurance – taking care of what matters most: your health;
Dental plan – caring for your smile is also part of our benefits;
Home office allowance – added comfort on remote work days;
Meal allowance – convenience and quality for your daily needs;
Transportation voucher – for your commuting convenience;
Life insurance – security and protection for you and your family;
Private pension plan – helping you plan your future;
PPR (Profit Sharing Program) – Program for Participation in Results;
Viveo Health Center – practical access to various in-person specialties and an online platform;
Exclusive discounts at Mafra Especialidades store;
Total Pass – to take care of and keep your body active;
Exclusive partnerships and discounts for employees – for education, leisure and more.
Exclusive benefits for employees with disabilities (PCD) and those rehabilitated by INSS:
Subsidy: up to 70% of the cost of assistive devices and prostheses according to internal policy (benefit applies only to devices related to the disability);
Replacement of devices every 2 years upon medical recommendation, provided there is no evidence of misuse.
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