Dynamics CE & Legacy Systems Technical Consultant providing CRM solutions support and troubleshooting. Collaborating with users and vendors for system operational efficiency in a hybrid environment.
Responsibilities
Troubleshoot issues related to Dynamics CE modules and custom solutions across multiple on-premise and online versions.
Maintain and iterate on existing SSIS packages to meet changing customer requirements.
Investigate issues with on-premise SQL databases.
Configuration and customisation of Dynamics CRM including Plugins, Javascript and Web Services.
Manage and coordinate system upgrades and patch deployments, ensuring operational continuity and minimal disruption.
Solution lifecycle management (DevOps, ALM).
Work as an escalation point primarily for a sub-set of our customers but also across the wider team.
Champion best practise across the team.
Collaborate with business stakeholders to gather requirements and translate them into technical specifications or Change Requests.
Manage and prioritise your time effectively.
Requirements
Strong experience with SSIS Packages and Agent Jobs.
Strong experience supporting Microsoft Dynamics CE (CRM) in a technical role across multiple versions.
Strong SQL experience.
Experience creating C# plugins and Javascript
Experience integrating Dynamics CRM with 3rd party APIs and custom integrations.
Microsoft certifications PL-200 and PL-400, or equivalent legacy certifications are a plus.
Experience working with DevOps and ALM processes.
Knowledge of SQL data migration and reporting tools.
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