Hybrid Senior Claims Consultant

at HUB International

• Job title: Senior Claims Consultant
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Bryan, United States

About the role

• Senior Claims Consultant managing the end-to-end claims process for complex accounts at HUB International. Collaborating with teams and ensuring efficient claims handling across multiple offices.

Responsibilities

• Support claims handling across five offices
• Manage the end-to-end claims process for complex and high-profile accounts
• Collaborate closely with internal teams and external partners
• Ensure consistent, efficient claims handling practices
• Assist clients in understanding the claims process
• Meet with clients to discuss carrier coverage positions
• Review carrier coverage position letters and prepare rebuttal correspondence
• Liaise with carriers, TPAs, adjusters, attorneys, and insureds to coordinate claim strategy
• Maintain claim files and documentation in internal systems
• Create and maintain claims trending reports, lag time reports, and loss analyses
• Support accurate claim filing in coordination with Commercial Lines and Personal Lines service teams

Requirements

• Minimum 5 years of claims management experience
• Extensive technical knowledge of insurance policies
• Four-year college degree
• Excellent verbal and written communication skills
• Strong skills in Microsoft Word, Excel, Outlook, and Windows
• Strong organization, attention to detail, analytical ability, and client service orientation
• Ability to travel in-state and out-of-state when required
• CPCU designation or related insurance coursework preferred
• Adjuster and/or Broker license preferred
• Multi-line brokerage claims experience preferred

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development