Join Vitrio as a CRM Apprentice to support and learn about CRM campaign operations. Develop skills in client management and operational tasks in a hybrid model based in São Paulo.
About the role
- Enterprise Customer Success Manager developing tailored HRS solutions for top-tier corporate customers to maximize business value and enhance traveler satisfaction.
Responsibilities
- Drive revenue from enterprise customers by aligning HRS solutions with their travel strategies
- Ensure smooth implementation and operation of HRS solutions tailored to each industry
- Build strong partnerships with key stakeholders in target verticals
- Track key metrics, solution usage, and customer behavior
- Act as the main connection between enterprise clients and HRS teams globally
Requirements
- Several years of experience in B2B enterprise account management
- Focused on growing and retaining existing customer relationships through a consultative sales approach
- Industry experience in Travel, Procurement, Fintech, SaaS, payments, or similar sectors
- Skilled in using structured sales methodologies (e.g., MEDDPICC)
- Strong technical understanding and commercial acumen
- Advanced analytical skills to interpret customer data
- Excellent communication, presentation, and negotiation skills
- Business fluent in German and English, both spoken and written
Benefits
- Attractive remuneration in line with the market
- Fixed monthly salary
- All necessary work equipment
- Mobility allowance
- Annual or multi-year bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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