Senior Associate Director managing annual giving data production and reporting at Emory University. Utilizing technology and resources to enhance donor engagement and fundraising strategies.
Responsibilities
Designs and implements annual giving solicitation and stewardship plans, marketing and volunteer fundraiser toolkits, and other communication materials that support Advancement and Alumni Engagement's annual giving revenue, donor participation, and donor pipeline goals.
Determines goals, strategies, and target audiences for solicitations.
Oversees solicitations that may include direct mail, donor and volunteer engagement, phone and text solicitation, and digital fundraising (e.g. crowdfunding, email, and organic social posts).
Acts as a strategic partner for a subset of Emory's schools and units to identify and implement fundraising campaigns for priority programs.
Reviews content development for annual giving programs and solicitations.
Ensures messaging is consistent with campaign strategies and customized for segmented audiences.
Requests and approves audience data and merge fields for solicitations.
Manages annual giving campaign and appeal records in Emory's CRM, evaluates results, and produces reports.
Implements annual giving strategies based on data-driven evaluation, industry trends, and innovative pilot tactics.
Provides customer service for annual giving inquiries and conducts personal outreach to annual giving donors when needed.
Follows annual giving policies and business practices.
May manage a board and engage volunteers for annual giving programs.
May supervise student interns who implement specific giving programs.
Performs other duties as required.
Requirements
A bachelor's degree and four years' experience in fundraising, data evaluation and interpretation, non-profits or related field OR an equivalent combination of experience, education, and/or training.
Strong organizational, analytical, written, and verbal communication skills and possess the ability to manage multiple projects simultaneously.
Strong interpersonal and problem-solving skills with the ability to work with ambiguity and navigate a complex work environment.
Experience working with various technologies including advanced knowledge and experience with Microsoft Office Suite, database and project management software, data manipulation and reporting software, and CRM systems.
Advanced technical skills like SQL and statistical analysis are not required.
Prior experience in advancement, fundraising, alumni engagement, non-profit, or a university setting.
Flexibility to accommodate changing priorities and deadlines.
Benefits
Flexible work arrangements
Professional development opportunities
Job title
Senior Associate Director – Annual Giving Data Production and Reporting
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