Onsite Assistant Director, Programs – Master in Business, Climate, and Sustainability

Posted 1 hour ago

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About the role

  • Assistant Director for student support in Duke University's MBCS program. Guiding students and managing program logistics while ensuring academic success and community engagement.

Responsibilities

  • Serve as the primary point of contact for current MBCS students.
  • Advise students on degree requirements, academic policies, timelines, and program expectations.
  • Monitor student academic progress and coordinate interventions, including support for students on academic probation or with low grades.
  • Track students on Leave of Absence and support return-to-study processes.
  • Serve as the student accommodations liaison.
  • Maintain accurate student records and advising notes.
  • Hold regular office hours to support student success and help resolve concerns.
  • Represent students in monthly cross-program student support and care meetings.
  • Serve as a liaison among students, faculty, program leadership, and campus partners across NSOE and Fuqua.
  • Attend and participate in MBCS and university meetings; document and disseminate meeting notes as appropriate.
  • Maintain shared program resources and records (e.g., Duke Box folders).
  • Co-lead program logistics including orientation, professional development, room scheduling, swag ordering, catering, and community-building events.
  • Lead planning and execution of the MBCS Graduation ceremony, including logistics, communications, materials, and data collection.
  • Draft, curate, and disseminate timely and accurate student communications via email, newsletters, LMS, and other platforms.
  • Collaborate with marketing teams on student stories, news updates, website content, and social media.
  • Ensure MBCS website content remains current.
  • Support recruitment and enrollment efforts including application reading, information sessions, campus visits, and admitted student events.
  • Support continuous assessment through data collection, program evaluation, and analysis of student feedback.
  • Design, administer, and analyze surveys and focus groups.
  • Prepare reports and year-over-year summaries for program leadership.
  • Support updates to the MBCS academic bulletin and accreditation requirements (e.g., SACS).
  • Process invoices, purchase orders, procurement card charges, reimbursements, and expense reconciliation.
  • Support budget tracking and financial documentation.
  • Represent MBCS at university-wide meetings and initiatives.
  • Support sustainability, inclusive excellence, and community initiatives.
  • Participate in Student Services team meetings, retreats, and special projects.
  • May supervise staff or student employees, as assigned.

Requirements

  • Bachelor’s degree required.
  • Two years of experience in personnel, college/university administration, or a related field.
  • Equivalent combinations of education and experience may be considered.
  • Experience supporting graduate or professional master’s programs.
  • Event planning and implementation experience.
  • Familiarity with Duke systems (DukeHub, Concur, Canvas, Qualtrics).
  • Experience with program evaluation, assessment, and data analysis in Excel.
  • Budget management experience.
  • Interest or background in sustainability, climate, or environmental education.

Benefits

  • comprehensive and competitive medical and dental care programs
  • generous retirement benefits
  • wide array of family-friendly and cultural programs to eligible team members

Job title

Assistant Director, Programs – Master in Business, Climate, and Sustainability

Job type

Experience level

Lead

Salary

$47,940 - $75,990 per year

Degree requirement

Bachelor's Degree

Location requirements

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