Global Account Operations Manager responsible for operational relationships with HP's Tier 1 Global Accounts. Managing customer expectations and ensuring service level agreements are met.
Responsibilities
Manage the end-to-end relationship with selected Tier 1 Global Accounts from an operational point of view.
Ensure Service Level Agreements are met and solve complex issues.
Strive for continuous efficiency improvements and hold Business Reviews with the customer.
Requirements
Bachelor’s or Master’s degree preferred, or equivalent experience.
5 years or more experience in an operational role.
Fluent in English both oral and in writing.
Fluency in other European languages will be a plus (French preferred).
Benefits
Equal Opportunity Employer (EEO)
Ability to work with global teams
Extensive training programs
Opportunities for international exposure
Job title
Account Operations Manager – Global Tier 1 Accounts
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