About the role

  • Program Manager leading complex, cross-functional business initiatives from planning through execution for a global insurance group. Collaborating with leaders and teams to drive organizational change.

Responsibilities

  • Plan, organize, and oversee end-to-end delivery of assigned programs – ensuring clarity of scope, objectives, timelines, and success criteria.
  • Lead cross-functional teams to execute complex initiatives spanning process, technology, and organizational change.
  • Monitor program health, manage risks and issues, and proactively remove barriers to ensure successful delivery.
  • Ensure all projects adhere to PMO standards, tools, and reporting requirements.
  • Serve as the primary point of contact for program stakeholders, providing clear communications on status, milestones, and key decisions, risks, and issues.
  • Prepare and present program updates, reporting, and recommendations to senior leadership and governance forums.
  • Develop integrated project plans, critical path analyses, and resource forecasts across multiple workstreams. Track and report on financials, resourcing, risks, and benefits realization.

Requirements

  • 5+ years of experience in Program/Project Management roles – preferably within the insurance brokerage space
  • Demonstrated experience leading business transformation, process improvement, or systems implementation programs.
  • Strong knowledge of project management methodologies (e.g., PMI, Agile, or hybrid approaches)
  • Proficiency with project portfolio management tools (e.g., Monday.com) and reporting platforms
  • Bachelor's degree in Business, Operations, or related field is preferred
  • PMP or equivalent project management certification is a plus

Benefits

  • A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.
  • And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Job title

Operations Program Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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