Program Director leading strategic marketing initiatives for Fortune 500 clients. Overseeing complex program portfolios and fostering collaboration across diverse markets to deliver impactful results.
About the role
- Temporary Program Director leading marketing initiatives for Fortune 500 clients. Overseeing program management practice and driving excellence across marketing programs.
Responsibilities
- Direct a portfolio of enterprise-level marketing programs for 1 or more Fortune 500 clients
- Define program vision, objectives, and success criteria in collaboration with client executives and agency leadership
- Establish comprehensive program roadmaps that integrate multiple workstreams across digital transformation, customer experience, data analytics, and technology implementations
- Ensure programs align with client business strategies and deliver measurable ROI and business impact
- Lead program steering committees with senior client stakeholders, facilitating strategic decision-making and governance
- Manage program interdependencies, risks, and resource conflicts across the portfolio
- Partner closely with Creative, Strategy, Data & Analytics, Technology, and CRM leadership to ensure integrated program delivery
- Oversee end-to-end program execution ensuring deliverables meet quality standards, timelines, and budget parameters
- Implement robust governance structures including escalation protocols, change management processes, and risk mitigation strategies
- Monitor program health through comprehensive dashboards tracking scope, schedule, budget, quality, and client satisfaction metrics
- Conduct regular program health assessments and implement corrective actions to address challenges
- Ensure compliance with agency standards, client requirements, and regulatory obligations across all markets
- Lead crisis management and issue resolution for high-impact program challenges
- Facilitate post-program retrospectives capturing lessons learned and best practices
- Manage program budgets ensuring profitability targets are achieved
- Oversee resource planning and allocation across programs, optimizing utilization and capability deployment
- Identify opportunities to improve operational efficiency and program profitability
- Drive continuous improvement initiatives that enhance delivery quality, team productivity, and client satisfaction
- Establish and refine program management methodologies, tools, and templates aligned with industry best practices
- Implement and optimize technology platforms supporting program planning, execution, and reporting
- Create standardized frameworks for risk management, change control, and quality assurance
Requirements
- Bachelor's degree in Marketing, Business Administration, Communications, or related field required
- 12-15 years of progressive program/project management experience in marketing advertising, consulting, or digital agencies is a MUST
- 4-6 years of people management experience
- Proven track record managing complex programs valued at $5M-$15M+ individually
- Extensive experience with enterprise-level clients and multi-year strategic initiatives
- Deep understanding of both US and international market dynamics and client expectations
- History of delivering programs that drive significant business outcomes and client satisfaction
- Exceptional leadership presence and influencing skills, comfortable engaging with senior executives
- Outstanding communication skills across written, verbal, and presentation formats
- Experience leading through ambiguity and complexity in matrixed organizations
- Demonstrated emotional intelligence and ability to navigate challenging stakeholder situations
- Expert-level knowledge of program management methodologies including Waterfall, Agile, Scrum, and hybrid approaches
- Advanced proficiency with program management platforms (Monday.com, Workfront, Asana, Jira, Smartsheet, or similar)
- Comprehensive knowledge of integrated marketing channels: digital, social, mobile, and email
- Agile/Scrum certifications (CSM, SAFe, etc.) in addition to leading teams in Agile methodology
- Extensive experience at recognized marketing agencies or top-tier consulting firms.
Benefits
- Temporary employees are eligible for paid holidays in accordance with dentsu policy
- Safe and sick time
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