Senior Leader overseeing Platform Operations at Wells Fargo, managing critical operational services and driving transformation. Responsible for enhancing service quality and efficiency across multiple functions.
About the role
- Head of PMO leading planning and governance of business transformation initiatives. Overseeing project management standards and team delivery at Howden, a global insurance group.
Responsibilities
- Define and maintain program and project management standards, methodologies, and tools to ensure consistency and quality across all initiatives.
- Establish and operate governance frameworks to support initiative prioritization, approval, and reporting.
- Ensure alignment of PMO practices with enterprise change management, process governance, and technology delivery frameworks.
- Oversee integrated planning and sequencing of initiatives across business functions.
- Develop and manage portfolio-level reporting to track progress, risks, dependencies, and benefits realization.
- Lead and develop a team of Program Managers and Business Analysts to ensure effective project delivery and capability development.
- Manage project resource planning and allocation to align capacity with business priorities.
- Drive cross-functional coordination and communication to resolve issues, manage dependencies, and drive execution.
Requirements
- 10+ years of experience in Program/Project Management or PMO leadership roles – preferably within the insurance brokerage space
- Demonstrated experience managing large-scale business transformation or operational improvement programs
- Proven people leadership experience with responsibility for managing junior resources
- Strong knowledge of project management methodologies (e.g., PMI, Agile, or hybrid approaches)
- Experience with project portfolio management tools (e.g., Monday.com) and data visualization/reporting platforms
- Bachelor’s degree in Business, Operations, or related field (MBA or equivalent is a plus)
- PMP, PgMP, or similar professional certification is a plus
Benefits
- A career that you define.
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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