About the role

  • Head of PMO leading planning and governance of business transformation initiatives. Overseeing project management standards and team delivery at Howden, a global insurance group.

Responsibilities

  • Define and maintain program and project management standards, methodologies, and tools to ensure consistency and quality across all initiatives.
  • Establish and operate governance frameworks to support initiative prioritization, approval, and reporting.
  • Ensure alignment of PMO practices with enterprise change management, process governance, and technology delivery frameworks.
  • Oversee integrated planning and sequencing of initiatives across business functions.
  • Develop and manage portfolio-level reporting to track progress, risks, dependencies, and benefits realization.
  • Lead and develop a team of Program Managers and Business Analysts to ensure effective project delivery and capability development.
  • Manage project resource planning and allocation to align capacity with business priorities.
  • Drive cross-functional coordination and communication to resolve issues, manage dependencies, and drive execution.

Requirements

  • 10+ years of experience in Program/Project Management or PMO leadership roles – preferably within the insurance brokerage space
  • Demonstrated experience managing large-scale business transformation or operational improvement programs
  • Proven people leadership experience with responsibility for managing junior resources
  • Strong knowledge of project management methodologies (e.g., PMI, Agile, or hybrid approaches)
  • Experience with project portfolio management tools (e.g., Monday.com) and data visualization/reporting platforms
  • Bachelor’s degree in Business, Operations, or related field (MBA or equivalent is a plus)
  • PMP, PgMP, or similar professional certification is a plus

Benefits

  • A career that you define.
  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Professional development opportunities

Job title

Operations Head – PMO

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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