Account Manager for The Bluebird Group overseeing Walmart operations and client relationships, driving performance through insights and collaboration.
About the role
- Account Manager at Houst managing relationships with high value hosts in the UK market. Responsible for commercial lead, performance reviews, and onboarding new high value hosts.
Responsibilities
- Managing and growing relationships with key hosts, building trust and long term partnerships
- Acting as the commercial lead on your accounts, spotting ways to increase revenue and occupancy
- Creating 12 month letting strategies tailored to each host, balancing short and longer term stays, seasonality and pricing
- Running regular performance reviews with hosts, using data to guide decisions and improve results
- Building clear, data backed case studies to share best practice across the portfolio
- Supporting the onboarding of new high value hosts and helping expand existing accounts
- Feeding back ideas to improve our processes, systems and overall host experience
Requirements
- At least 3 years’ experience in account management, ideally in hospitality, property, or a similar field
- Confident communicator who can manage stakeholders and handle tricky conversations when needed
- Strong commercial instinct, comfortable working with data and turning insight into action
- Self motivated, organised and comfortable working at pace
- Genuinely cares about delivering a great service
- Degree or equivalent experience
Benefits
- Regular team socials, both in person and virtual
- Company wide recognition for great work
- Space to test ideas and improve things
- BetterHelp support
- Dedicated wellbeing check ins
- Access to day-to-day medical cover through Momentum’s Health4Me (after probation)
- 35 days paid holiday (including public holidays)
- An extra day off for your birthday
- Discounts at restaurants, shops, gyms and cinemas
- Pawternity leave to help settle in a new pet
- Laptop for business use
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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