Onsite BDC Consultant

Posted 1 hour ago

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About the role

  • Business Development Consultant maximizing internet lead performance and facilitating sales at automotive stores. Collaborating with teams to enhance service and build customer relationships.

Responsibilities

  • Maximizing Internet Lead and Portfolio Management TO performance
  • Facilitate effective TO distribution to Sales Advisors
  • Follow-up with TO’s to ensure work-flows have been executed
  • Review internal notes ensuring each TO is handled personally and promptly
  • Keep daily notes on TO activity to ensure a regular follow up and reporting process
  • Be fully prepared for daily appointments
  • Confirm appointments prior to arrival time
  • Reschedule “No Show” appointments when necessary
  • Understand importance and benefits to the retail business
  • Identify opportunities to build trust and mutual respect

Requirements

  • High school diploma
  • Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint)
  • Strong organizational skills
  • 2-4 Years of Customer Service or Sales Experience
  • Experience in automotive industry a plus
  • Experience using CRM tools, Automotive CRM a plus
  • Familiarity with dealership operations a plus
  • Familiarity with BDC functions a plus
  • Experience reviewing and improving processes to increase efficiencies

Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays, Bereavement, and Jury Duty
  • Paid Pregnancy/Parental leave
  • Paid Military Leave
  • Tuition Reimbursement

Job title

BDC Consultant

Job type

Experience level

JuniorMid level

Salary

$70,000 - $75,000 per year

Degree requirement

High School Diploma

Location requirements

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