Internship in cybersecurity at Almond, developing and testing crisis management exercises. Collaborating with experts to enhance crisis response capabilities in various sectors.
About the role
- Offboarding Consultant executing offboarding processes in client churn at Access. Collaborating with internal teams ensuring compliance and meticulous execution in a hybrid work model.
Responsibilities
- Follow ticket-based queue within Salesforce to pick up termination requests (DNR's) and execute the offboarding process according to specific product requirements.
- Update the Salesforce DNR ticket and close the record upon completion of offboarding tasks.
- Ensure that customer communications during offboarding are handled professionally and that clients receive requested data in accordance with GDPR guidelines.
- Collaborate with internal teams to maintain accurate records and ensure compliance
Requirements
- Previous Experience: A technical support role or similar position preferred.
- Systems Experience: Familiarity with Salesforce or other CRM systems is advantageous.
- GDPR: Basic understanding of GDPR regulations and data privacy principles.
- Organisational Skill: Strong organisational skills with the ability to manage multiple tasks and prioritize effectively.
- Communication: Excellent communication skills, both verbal and written, with a customer-focused approach.
Benefits
- 25 days annual leave that increases with your seniority in the company
- Private healthcare
- Life insurance
- Two charity days allocated to support a cause that matters to you
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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