Hybrid Managing Consultant, IT Service Organization

Posted 3 weeks ago

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About the role

  • Managing Consultant leading IT services orientation projects within an IT organization. Defining service models, governing structures, and guiding ITSM process implementation.

Responsibilities

  • Lead client projects to establish service orientation within IT organizations.
  • Define service models, services and SLAs, and design the necessary roles and governance structures.
  • Support the implementation and/or adaptation of ITSM processes at client organizations.
  • Further develop our consulting offering by contributing your experience and new methods.
  • Provide subject-matter leadership to other (senior) consultants in joint projects.

Requirements

  • Several years of professional experience in consulting as a lead consultant, or leadership experience in an IT organization.
  • Strong understanding of frameworks such as ITIL, COBIT or SIAM.
  • Ability to work independently and take responsibility in challenging situations.
  • Excellent analytical skills, strategic thinking, and an above-average solution orientation.
  • Very good presentation and communication skills in German.
  • The list of requirements is a wish list. Please apply even if you do not meet all points — many skills can be learned on the job.

Benefits

  • We subsidize not only your company bike (JobRad) but also your public transport (ÖPNV) ticket, helping both the environment and your wallet.
  • We support your fitness membership and preventive health measures.
  • We enable work–life balance according to your needs, including the option for remote/mobile work.
  • We offer 30 days of annual leave. You only need to take one day off for Christmas Eve and New Year's Eve.
  • If you would like a longer break, we offer the option of a sabbatical.

Job title

Managing Consultant, IT Service Organization

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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