Managing Consultant in IT Service Engineering leading customer projects for service management optimization. Working with clients to create individual solutions for their IT service needs while fostering development opportunities.
Responsibilities
Lead client projects to establish or improve service management for specific IT services
Identify clients' organizational challenges and develop tailored solutions with them to adapt existing service management processes
Plan and execute roll-outs for the delivery of new services and establish or optimize service provider governance
Drive the further development of our consulting offering by contributing experience and new methods
Provide technical leadership to other (Senior) Consultants in joint projects
Requirements
Several years of consulting experience as a Lead Consultant or leadership experience within an IT organization
Strong understanding of frameworks such as ITIL, COBIT or SIAM
Highly independent and responsible working style, even in challenging situations
Excellent analytical skills, strategic thinking and an above-average solution orientation
Excellent presentation and communication skills in German
Benefits
We subsidize not only your JobRad (company bike leasing), but also your public transport pass (ÖPNV), helping both the environment and your wallet.
We support your fitness membership and preventive health care.
We enable work–family balance tailored to your needs, with the option for mobile/remote work.
We offer 30 days of vacation per year. Take only one day off on Christmas Eve and New Year's Eve. If you wish to take a longer break, we offer the option of a sabbatical.
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