IT Field Engineer responsible for implementing technology while ensuring client satisfaction in a hybrid environment. Supporting projects and optimizing operations for Thriveon clients in IT services.
About the role
- Managing Consultant in IT Service Engineering leading customer projects for service management optimization. Working with clients to create individual solutions for their IT service needs while fostering development opportunities.
Responsibilities
- Lead client projects to establish or improve service management for specific IT services
- Identify clients' organizational challenges and develop tailored solutions with them to adapt existing service management processes
- Plan and execute roll-outs for the delivery of new services and establish or optimize service provider governance
- Drive the further development of our consulting offering by contributing experience and new methods
- Provide technical leadership to other (Senior) Consultants in joint projects
Requirements
- Several years of consulting experience as a Lead Consultant or leadership experience within an IT organization
- Strong understanding of frameworks such as ITIL, COBIT or SIAM
- Highly independent and responsible working style, even in challenging situations
- Excellent analytical skills, strategic thinking and an above-average solution orientation
- Excellent presentation and communication skills in German
Benefits
- We subsidize not only your JobRad (company bike leasing), but also your public transport pass (ÖPNV), helping both the environment and your wallet.
- We support your fitness membership and preventive health care.
- We enable work–family balance tailored to your needs, with the option for mobile/remote work.
- We offer 30 days of vacation per year. Take only one day off on Christmas Eve and New Year's Eve. If you wish to take a longer break, we offer the option of a sabbatical.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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