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EnsoDataUser Experience Designer
User Experience (UX) Designer focused on optimizing web and mobile applications for healthcare technology. Collaborating with cross - functional teams to enhance user efficiency and satisfaction.
About the role
- Lead UX design across end-to-end insurance workflows, including submissions, quoting, binding, issuance, and policy maintenance.
- Deliver new product experiences (0 → 1) while continuously refining and optimizing existing workflows for usability and operational efficiency.
- Own UX design for insurance product configuration projects, ensuring each product implementation has clear, validated, and scalable user flows and interfaces.
- Partner closely with Product Managers, Technical Engineering Leads, and business stakeholders to translate complex insurance workflows into intuitive, efficient, and accessible user experiences.
- Facilitate design workshops, discovery sessions and interviews, and usability reviews to align on user needs, requirements, and success criteria.
- Define UX patterns, interaction models, and guidelines that minimize friction and standardize workflows across broker, underwriter, and operations experiences.
- Create high-quality artifacts—including user flows, wireframes, prototypes, and detailed UI specifications—to guide engineering implementation.
- Collaborate with Product and Engineering to ensure designs are feasible, accurately implemented, and continuously iterated on based on user feedback and performance data.
Requirements
- 3-7 years experience as a UX or Product Designer, ideally within insurance, fintech, or other regulated industries.
- Bachelor's degree preferred
- Strong portfolio demonstrating end-to-end product design—from discovery and user research through interaction design, visual design, and delivery.
- Experience building, scaling, and maintaining design systems and component libraries across multiple products or teams.
- Demonstrated ability to translate complex, multi-step workflows into clear, simple, and intuitive user experiences.
- Experience partnering closely with Product Managers, Engineers, and business stakeholders in agile, cross-functional environments.
- Strong problem-solving and critical thinking skills, with a bias for clarity, usability, and measurable impact.
- Proficiency in modern design tools (e.g., Figma, Sketch) and familiarity with component-driven design practices.
- Excellent communication, collaboration, and stakeholder management skills, with the ability to present and defend design decisions to both technical and non-technical audiences.
- Highly organized, with strong project management skills and the ability to manage multiple initiatives, priorities, and deadlines simultaneously.
Benefits
- 401(k) with competitive company matching
- Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
- Company paid group term life, short- term disability and long-term disability coverage
- 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
- Paid parental leave
- 4-week paid sabbatical after every 5 years of service
- Financial Adoption Assistance and Medical Travel Reimbursement Programs
- Annual reimbursement of up to $600 for health club membership or fees associated with any fitness program
- Company paid subscription to Headspace to support employees’ mental health and wellbeing
- 2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
- Dynamic, creative and value-driven culture
- Modern and open office spaces, complimentary beverages
- Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
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