Client Service Associate facilitating client intakes and assigning services through VON's operating procedures. Ensuring proper scheduling, documentation, and client relations are maintained for quality care.
About the role
- Client Support Coordinator supporting client services and retirement teams at Hilb Group. Processing client employee information and supporting team members with organizational tasks and priorities.
Responsibilities
- Support the Client Services Team and the Retirement Team
- This is a non-client facing support role
- Processes client new hires, terminations and change forms
- Processes employee enrollments, renewals, changes, and terminations for medical, dental, vision, life, disability, and other benefits programs
- Maintain/Update QC sheets
- 401(k), 403(b) Retirement Contribution report processing and tracking
- Assists in data entry and maintenance of client employee information as instructed by the Client Account Managers
- Utilize internal tracking system to retrieve work in priority order
- Enter work into internal tracking system
Requirements
- Highschool or GED required
- At least 1 to 2 years of previous experience in HR/Benefits is preferred, but not required
- Strong written & verbal skills
- Organization and attention to detail are required skills
- Must be able to prioritize work based on company needs
- Independent and self-motivated thinker and ability to thrive in a fast-paced environment
- Developed computer skills with proficiency in Microsoft Word and Excel
Benefits
- Company Paid Life Insurance
- Long-Term and Short-Term Disability
- Medical, Dental, Vision and FSA/HSA plans
- 401(k) with company match
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
- Generous PTO
- An awesome team of professionals!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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