Client Service Manager responsible for fund accounting and maintaining client relationships. Managing investor services, regulatory reporting, and audit preparation across managed funds.
About the role
- Client Service Representative at VCA Animal Hospitals providing customer service and supporting patient care in Yucca Valley and 29 Palms locations. Handling appointments and client communications effectively.
Responsibilities
- Provide outstanding customer service—greet clients, answer phones, and guide visits
- Schedule, confirm, and manage appointments to support hospital flow
- Conduct outbound calls for follow-ups and client communication
- Clearly communicate services, recommendations, and fees; process payments
- Maintain accurate medical records, charts, and client correspondence
- Support a clean, safe, and organized hospital environment
- Work collaboratively with veterinary and technical teams
Requirements
- Experience in veterinary, medical, or high-volume customer service required
- Strong communication skills and ability to manage multiple priorities
- Comfortable discussing services, recommendations, and fees with clients
- Reliable, organized, and team-oriented
- Willingness to work across both Yucca Valley and 29 Palms locations
Benefits
- Competitive compensation
- Comprehensive benefits package
- Medical insurance
- Dental insurance
- Vision insurance
- Paid vacation/sick days
- 401(k)
- Generous employee pet discounts
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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