Customer Experience Design Lead at Vodafone responsible for Leading Digital Transformation in Turkey. Collaborating to enhance customer experiences with innovative solutions and insights.
About the role
- Senior Designer creating user-centered designs for Highspot's AI-powered platform. Collaborate with engineering teams to ensure designs meet business goals while managing complex projects.
Responsibilities
- Ability to manage ambiguous and complex product areas to deliver strong work on tight schedules
- Experience working across multiple projects at once
- Identify and priorities usage scenarios through customer research and competitive analysis
- Analyze user feedback and activity to develop personas
- Create wireframes, storyboards, and screen flows
- Design functional prototypes to prove out interaction models
- Strong partnership with engineering and product management to drive shared vision and execution of product plans
Requirements
- Degree in human-computer interaction, interaction design, visual design, or equivalent work experience
- 5+ years of experience in designing world-class software
- Expert knowledge of user-centred design principles
- Fluency and expertise with Figma, and industry standard design tools
- Solid portfolio of work spanning multiple projects
- Experience with UX for enterprise software products, channels, or marketplaces a plus
- Experience working with agile development teams (agile/scrum/kanban)
- Excellent written and verbal communication skills
- Excellent interpersonal and collaborative skills
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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