UI/UX Designer shaping online franchise platform for Twin Harbour Interactive. Designing user journeys and collaborating with cross-functional teams for a seamless experience.
Responsibilities
Design and evolve our franchise platform experience across web and cross-device environments.
Translate product requirements and business needs into user journeys, wireframes, high-fidelity mockups, and interactive prototypes.
Improve key platform flows including onboarding, account systems, and live operations interfaces.
Analyze user behavior and platform data to identify friction points and propose measurable UX improvements.
Collaborate closely with product managers, developers, marketing, and game teams for alignment between franchise strategy and platform experience.
Develop and maintain a scalable design system and UX guidelines for consistency.
Support implementation by working with developers for high-quality execution and refinement post-launch.
Contribute to long-term UX vision and platform roadmap decisions from a user-centered perspective.
Integrate and utilize AI tools within the design process to enhance platform features.
Requirements
Minimum 4+ years in a UI/UX design role, ideally on web platforms, SaaS products, live-service products, or complex digital ecosystems.
Strong understanding of user-centered design, interaction design, information architecture, and usability principles.
Demonstrated experience designing structured, scalable systems - including complex flows and cross-platform experiences.
Proficient in Figma and experienced in working with developers on web-based products.
Ability to design within - and improve - design systems and modular component libraries.
Comfortable using data and qualitative insights to inform design decisions.
Strong communication skills in English, able to work effectively in cross-functional, multicultural, and remote teams.
Passion for improving complex products over time and taking responsibility for long-term UX quality.
Ability to leverage AI tools and methodologies to make the design process efficient.
Benefits
Flexibility: Benefit from a modern hybrid work setup in Hamburg or Malta
Shape the central platform of a globally recognized strategy franchise.
Work on product ecosystem that connects multiple games and millions of players.
Supportive environment valuing ownership, innovation, and continuous improvement.
Career Path Framework and mentorship culture provide clarity and feedback for growth.
Invest in growth with language courses, e-learning platforms, and conference support.
Team-building activities including game nights, casual drinks, and quiz nights
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