Service Manager overseeing service delivery, client relationships, and monthly reporting in ITIL environment at Stefanini.
About the role
- Assistant Store Manager leading a team to achieve targets and deliver excellent customer service. Creating a welcoming environment while supporting the Store Manager in daily operations.
Responsibilities
- Lead, engage and develop your team of tech-whizzes and people pros
- Empower that team to reach their ambitious targets
- Create an environment where every customer feels at ease
- Support the Store Manager with the day-to-day running of the store
Requirements
- Have some experience of coaching and building capability in a team
- Have an ability to lead teams to strong commercial and customer results
- Have some experience of managing your store in your Store Managers absence
- Have experience of driving customer service in a sales and service environment
- Be self-motivated and proactive
- Possess an ability to set and carry out long-term plans
- Have established coaching and development skills
Benefits
- Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
- Competitive salary
- The opportunity to significantly increase your earnings, depending on your store and team performance
- Competitive healthcare and BT share plans
- 50% discount on an EE mobile package (30% for Friends and Family)
- 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
- The chance to win once-in-a-lifetime all-expense-paid trips and prizes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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