Senior Project Manager leading delivery of social - first campaigns in established team for major clients at a global creative agency.
About the role
- Commercial Project Manager responsible for driving client engagement and customer success in HHAeXchange product implementations, supporting home and community-based care.
Responsibilities
- Lead a high volume of new customers through the HHAeXchange Enterprise onboarding process through comprehensive planning and engagement activities.
- Build strong relationships with customers, serving as a leader and trusted advisor.
- Establish project teams and develop and execute project management best practices.
- Facilitate product training and configuration sessions for customers.
- Regularly communicate customer product and process feedback to Team Lead to improve and resolve system performance and configuration issues.
- Complete administrative responsibilities including Salesforce account documentation and calendar management.
Requirements
- Bachelor’s degree
- 5+ years of experience within project management, preferably in software implementation in a client-facing capacity.
- Strong knowledge of the healthcare industry.
- Strong understanding of project methodology (Waterfall, Agile etc.) and knowledge of PMBOK Framework.
- Working experience with MS Project or similar project management tool.
- Proven track record of delivering projects on time and within agreed upon scope.
- Excellent verbal, written and interpersonal communication skills.
- Strong project management skills and ability to prioritize activities.
- Ability to build strong relationships with customers and internal team members.
- Proficient with MS Office Suite: (Excel, Word, PowerPoint and Outlook)
- PMP certified, preferred
Benefits
- Competitive health plans
- Paid time-off
- Company paid holidays
- 401K retirement program with a Company elected match
- Other company sponsored programs
Job title
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