Maintenance Manager responsible for the technical maintenance and operation of Bacha Coffee flagship in Paris. Ensuring compliance and optimization in a luxury coffee environment.
About the role
- Senior Store Manager responsible for leadership and strategic guidance across multiple store locations. Ensuring consistency in performance, profitability, and customer experience.
Responsibilities
- Provide operational oversight across multiple store locations or a high-volume flagship location
- Ensure each store meets company standards for performance, profitability, and customer experience
- Champion superior customer service standards through customer feedback and service scores
- Monitor and support store teams in delivering consistent, high-quality customer experiences
- Oversee adherence to company policies and standards across stores
- Lead operational audits and reviews to maintain consistency in execution, safety, and brand presentation
- Maintain high visual and operational standards
- Oversee that all locations maintain required Food Safety certifications and compliance
- Coach, mentor, and develop Store Managers and Assistant Managers
- Ensure training programs are implemented effectively for all employees
- Oversee inventory control practices to minimize shrink and ensure accurate reporting
- Utilize company systems including S2K, EPOS, and timekeeping software
Requirements
- High school diploma or GED required; associate or bachelor’s degree in business, management, or related field preferred
- Minimum five to seven years of progressive retail management experience, including multi-unit or high-volume operations
- Proven record of driving sales, profitability, and operational excellence
- Strong understanding of convenience store, retail, or fuel operations preferred
- Food Safety Manager Certification (state-required) or ability to obtain upon hire
- Proficiency with point-of-sale (POS) and back-office systems such as S2K and EPOS
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