SL
Sun LifeSenior Client Support Consultant
Client Support Consultant ensuring smooth group claims experience for employer segment with 2000+ enrolled employees. Collaborating with multiple teams to enhance client satisfaction and resolve issues.
About the role
- Lead the team to success and actively promote professional development
- Act as the interface within the interdisciplinary team to ensure close alignment of communications
- Provide strategic and operational account management for the client Nissan
- Develop recommendations based on data and KPIs
Requirements
- Completed degree in Marketing/Communications or a comparable qualification
- At least four years of experience in media planning and/or account management for national and international client accounts
- Strong team player with an interest in interdisciplinary work
- Solid digital expertise and confident client-facing skills
- Good knowledge of competitive and audience analyses as well as integrated communication strategies
- Excellent written and spoken German and English
- Proficient with MS Office, especially Excel and PowerPoint
Benefits
- Hybrid model with office presence Monday through Wednesday
- Active support for professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
CA
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