Hybrid Product Manager, Upmarket & Integrations

Posted 1 hour ago

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About the role

  • Product Manager overseeing regional integrations for Heidi's healthcare AI platform. Collaborating with global teams to enhance clinical experiences through effective integration strategies.

Responsibilities

  • Own the regional integration roadmap end-to-end - enterprise deals, mid-market expansion, and local compliance requirements.
  • Drive customer discovery with clinicians, practice managers, and health systems to deeply understand integration pain points and workflow needs.
  • Partner with regional sales and GTM to respond to pipeline demands - POCs, RFPs, and implementations that unlock revenue.
  • Collaborate with the global platform team to leverage reusable SDK components while contributing improvements back to the platform.
  • Work closely with Engineering and Design to deliver integrations that are technically sound AND provide exceptional clinician experiences.
  • Balance competing priorities across enterprise depth, mid-market breadth, and platform extensibility with clear communication to stakeholders.
  • Measure success through commercial impact - integrated market share, practice tier penetration, and customer experience (UMUX-lite 4+).

Requirements

  • 3-5+ years PM experience in platform, API, or integration-heavy products - product ownership, not BA/consultant roles.
  • Healthcare + interoperability expertise - years in healthtech with hands-on FHIR, HL7, or similar standards. You understand clinical workflows AND can dissect API docs.
  • Technical foundation - ideally ex-engineer. Comfortable discussing auth flows, data models, and integration architecture.
  • Customer-centric with UX sensibility - driven by clinician outcomes, not just technical completion. "Make Heidi feel like part of the EMR" is your north star.
  • Commercial and stakeholder savvy - you balance revenue impact with customer needs, and thrive with competing priorities from sales, enterprise customers, and platform teams.
  • Bonus
  • Regional EMR experience (Epic, Cerner, MediTech, EMIS, Sytem1, etc.)
  • Enterprise healthtech implementations with hospitals/health systems

Benefits

  • equity
  • growth
  • wellness perks

Job title

Product Manager, Upmarket & Integrations

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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