About the role

Head of Product Design leading design excellence at Heidi, an AI Care Partner helping healthcare professionals. Collaborate with teams to create intuitive and elegant user experiences at a global scale.

Responsibilities

Lead product design: Guide the end to end design process across Heidi’s products, ensuring every experience is intuitive and elegant.
Set design vision: Define and communicate a clear, unified design direction that aligns product and brand, balancing pace with precision.
Mentor and grow the team: Build and nurture a high performing team of product and brand designers who thrive on clarity, autonomy, and continuous improvement.
Lead by example: Set the tone for design quality through your own hands on contribution, feedback, and detail orientation.
Collaborate with the Head of Brand: Partner to align Heidi’s visual and experiential identity across every touchpoint, from the interface to the story we tell.
Build scalable systems: Oversee and evolve Heidi’s design system to drive consistency, accessibility, and speed without sacrificing craft.
Champion quality: Raise the bar for design excellence through critique, feedback, and hands on involvement, ensuring every detail reflects care, confidence, and precision.
Partner across disciplines: Work closely with engineering, product, and clinical teams to turn complex ideas into clear, human centered solutions that scale globally.
Advocate for users: Bring the voice of clinicians and patients into every decision, ensuring trust, empathy, and effectiveness guide our design choices.

8+ years of experience in product design, including 3+ years leading high-performing design teams in product led environments.
Proven success designing complex digital products, ideally within SaaS, healthtech, or other high trust domains.
A portfolio that demonstrates exceptional product thinking, strong systems design, and world class craft.
Experience collaborating closely with brand or marketing teams to create cohesive product and brand experiences.
Deep understanding of design systems, accessibility, and inclusive design principles.
Clear, persuasive communication and storytelling skills - you can align, inspire, and influence across disciplines.
Strong technical awareness and partnership skills - you understand how great design gets built and how to bring it to life.
A bias for clarity, pace, and ownership - you care deeply about the work, the team, and the details that make great products feel effortless.

Flexible hybrid working environment, with 3 days in the office.
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career!