Case Manager responsible for Community Psychiatric Supportive Treatment and helping clients access necessary resources in underserved communities. Works with a multidisciplinary team to improve clients' quality of life in Cleveland, Ohio.
Responsibilities
The Case Manager is responsible for providing Community Psychiatric Supportive Treatment and other allowable case management functions in accordance with OhioMHAS rules, agency policies, and the client’s individualized treatment plan.
Assist individuals experiencing mental health symptoms, functional impairments, or social/environmental stressors in accessing needed services, supports, and community resources.
The Case Manager works as part of the multidisciplinary treatment team to help clients achieve increased stability, independence, and improved quality of life.
Conduct ongoing engagement, outreach, and follow-up contacts to support participation in services.
Assist with gathering information related to biopsychosocial needs, functional impairments, barriers, strengths, abilities, preferences, and supports.
Participate in the development and revision of the Individualized Treatment Plan (ITP) based on assessment findings and client-identified needs.
Coordinate services and share relevant information (with signed releases) with behavioral health, medical, dental, housing, employment, educational, legal, and social service providers.
Link clients to needed community resources, including benefits assistance, housing supports, transportation, crisis services, and specialty providers.
Facilitate communication between the client, family, guardians, providers, and community partners to ensure integrated services.
Provide skill-building interventions to improve the client’s ability to function successfully in the community, including: Problem-solving and coping skills, Daily living and independent living skills, Interpersonal and social skills, Behavioral self-management strategies, Medication adherence support.
Conduct ongoing monitoring of client progress toward goals and document changes in symptoms, functioning, or needs.
Maintain a complete, accurate, and timely clinical record consistent with OhioMHAS documentation standards, including: CPST/case management progress notes, Assessments, screenings, and updates, Coordination-of-care activities, Crisis intervention and safety planning, Discharge planning and transitions of care.
Document all services on the date of service using objective, measurable, and clinically relevant language.
Participate in staff meetings, clinical supervision, multidisciplinary team meetings, and required trainings.
Provide transportation when necessary and allowable by agency policy.
Requirements
High School Diploma/GED AND three years of relevant experience in a behavioral health setting; OR Associate’s Degree AND two years of relevant behavioral health experience; OR Bachelor’s Degree in a behavioral health field; OR Bachelor’s Degree in a non-behavioral health field AND one year of behavioral health experience.
At least 21 years of age
Ability to pass a BCI/FBI background check
Valid Ohio Driver’s License
Acceptable Motor Vehicle Report (MVR)
Full-coverage auto insurance
Ability to complete mandatory OhioMHAS trainings (CPST core competencies, trauma-informed care, cultural competency, etc.)
Benefits
Flexible scheduling may require evening or weekend availability based on client needs.
Job title
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