Community Engagement Manager developing community and provider relationships for client growth. Overseeing outreach and partnership development in competitive markets for Kyo's ABA therapy.
Responsibilities
Develop and execute a strategic outreach plan to increase client referrals across assigned territory.
Build and maintain strong, long-term relationships with referral sources, including diagnosticians, pediatricians, and other community partners.
Own referral and client growth targets and track key performance indicators in the CRM and other Kyo systems, including customer contacts, referrals received, and provider engagement.
Act as a Kyo brand ambassador, effectively communicating our differentiated approach to ABA Therapy.
Lead in-person meetings, presentations, and networking opportunities to expand Kyo’s visibility and credibility.
Identify and attend local events, such as walks, resource fairs, and other community gatherings, to increase Kyo’s brand recognition and foster new partnerships.
Collaborate on territory management with internal customers, including Regional Directors or other administrative partners within Kyo.
Regularly report progress to the Director of Community Partnerships and contribute insights for continuous improvement.
Requirements
Bachelor's degree required, preferably in healthcare, marketing, or communications
2+ years in sales, business development, or customer outreach (preferably in behavioral health or ABA therapy).
Strong relationship-building, communication, and strategic planning abilities.
Proven ability to work independently and manage a territory effectively.
Willingness to travel up to 20%.
Proficiency in CRM applications, Microsoft Office/Google Suite, and data tracking for performance measurement.
Benefits
Enjoy medical, vision, dental, and life insurance.
Plan for the future with our 401(k) program and cell phone stipend.
Take time for yourself with vacation (19 days of PTO per year) and holiday pay (10 days per year), ensuring you stay refreshed and energized.
Access resources to support your personal and professional well-being.
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