Hybrid Community Engagement Manager

Posted 1 hour ago

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About the role

  • Community Engagement Manager developing community and provider relationships for client growth. Overseeing outreach and partnership development in competitive markets for Kyo's ABA therapy.

Responsibilities

  • Develop and execute a strategic outreach plan to increase client referrals across assigned territory.
  • Build and maintain strong, long-term relationships with referral sources, including diagnosticians, pediatricians, and other community partners.
  • Own referral and client growth targets and track key performance indicators in the CRM and other Kyo systems, including customer contacts, referrals received, and provider engagement.
  • Act as a Kyo brand ambassador, effectively communicating our differentiated approach to ABA Therapy.
  • Lead in-person meetings, presentations, and networking opportunities to expand Kyo’s visibility and credibility.
  • Identify and attend local events, such as walks, resource fairs, and other community gatherings, to increase Kyo’s brand recognition and foster new partnerships.
  • Collaborate on territory management with internal customers, including Regional Directors or other administrative partners within Kyo.
  • Regularly report progress to the Director of Community Partnerships and contribute insights for continuous improvement.

Requirements

  • Bachelor's degree required, preferably in healthcare, marketing, or communications
  • 2+ years in sales, business development, or customer outreach (preferably in behavioral health or ABA therapy).
  • Strong relationship-building, communication, and strategic planning abilities.
  • Proven ability to work independently and manage a territory effectively.
  • Willingness to travel up to 20%.
  • Proficiency in CRM applications, Microsoft Office/Google Suite, and data tracking for performance measurement.

Benefits

  • Enjoy medical, vision, dental, and life insurance.
  • Plan for the future with our 401(k) program and cell phone stipend.
  • Take time for yourself with vacation (19 days of PTO per year) and holiday pay (10 days per year), ensuring you stay refreshed and energized.
  • Access resources to support your personal and professional well-being.

Job title

Community Engagement Manager

Job type

Experience level

JuniorMid level

Salary

$70,000 - $85,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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