Community Engagement Manager developing community and provider relationships for client growth. Overseeing outreach and partnership development in competitive markets for Kyo's ABA therapy.
About the role
- Floating Community Manager at Bell Partners overseeing community operations across locations in Metro West. Ensuring high resident satisfaction and managing community staff effectively.
Responsibilities
- Lead, direct, and control all facets of the community to ensure quality services and a high degree of customer satisfaction
- Train all staff members on proper leasing techniques and resident service
- Conduct regular performance appraisals and address any associate concerns or employee relations issues
- Maintain complete and accurate associate files and a high level of associate satisfaction, as measured by periodic surveys
- Conduct weekly meetings with leasing and maintenance staff
- Develop and administer the community budget
- Evaluate unit prices following the market and budgeted goals
- Develop an annual marketing plan and conduct marketing reviews monthly
- Obtain bids for all contract services and oversee routine capital projects
- Be responsible for 35% of leasing activities
- Regular attendance and punctuality
Requirements
- Demonstration of Bell Core Values
- BA/BS in business, sales, or related field, relevant experience, or a combination
- 3+ years’ experience in a property management role preferred
- Strong marketing skills required
- Exceptional customer service and interpersonal skills
- Strong knowledge of MS Office Suite to include Excel required
- Yardi & Onesite knowledge preferred
- Excellent written and oral communication skills
- Willing to travel as required within the assigned region
Benefits
- Family health insurance
- 401(k) match
- Vacation
- Personal Days
- Sick time
- Customized training programs
- Associate referral bonus plan
- Diverse, equitable, and inclusive work environment
- A culture that empowers you to make a difference
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