About the role

  • IT Business Partner serving as a liaison between operational leadership and IT teams for healthcare services. Gathering requirements, prioritizing issues, and ensuring effective communication among stakeholders.

Responsibilities

  • Serve as the primary liaison between assigned business units and IT
  • Elicit, document, and translate business and operational requirements into IT deliverables
  • Prioritize, track, and escalate issues, requests, and initiatives
  • Coordinate with IT teams to ensure timely delivery and resolution
  • Communicate project status, outages, risks, and resolutions to stakeholders
  • Support adoption of IT systems, enhancements, and workflow changes
  • Participate in IT planning, governance, and prioritization forums
  • Identify process inefficiencies and recommend improvements
  • Maintain strong, professional relationships with leadership and end users
  • Produce weekly status reports on open issues, priorities, and escalations
  • Produce monthly performance and trend reports for leadership
  • Maintain documentation of requirements, decisions, and outcomes
  • Stakeholder engagement and relationship management

Requirements

  • Bachelor’s degree in Information Technology, Business, Healthcare Administration, or a related field
  • 5–10 years of experience in IT, business analysis, or healthcare operations
  • Strong verbal and written communication skills
  • Ability to communicate effectively with executives, physicians, clinicians, and technical teams
  • Proven ability to manage competing priorities in a fast-paced environment
  • Healthcare IT experience (clinical systems, EHRs, infrastructure, or applications) preferred
  • Prior experience supporting clinical, operational, or administrative environments preferred
  • Experience producing executive-level summaries and reports preferred

Benefits

  • Health Care District of Palm Beach County is an independent special taxing district providing healthcare services
  • Commitment to Equal Employment Opportunity
  • Drug-Free Workplace

Job title

IT Business Partner

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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