Hybrid Strategic Account Manager

at H.B. Fuller

• Job title: Strategic Account Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Tlalnepantla, Mexico

About the role

• Sales representative developing a pipeline of customers and securing new business opportunities for H.B. Fuller in the industrial chemical sector. Engaging in technical discussions to align products with customer needs.

Responsibilities

• Developing a robust pipeline of potential H.B. Fuller customers to generate new business.
• Make 40–50 outbound calls per day.
• Record all customer conversations and activities in CRM.
• Meet targeted levels of customer meetings (telephone meetings).
• Meet targeted goals for number and dollar value of new business opportunities.
• Ensure potential customers view H.B. Fuller as a partner by delivering excellent service and professional sales representation.
• Engage in technical discussions to determine customer requirements and expectations.
• Explore effective product and service solutions aligned with customer needs.
• Influence and gain alignment with internal and external decision makers at all organizational levels.
• Identify and develop new business opportunities using tools such as LinkedIn.
• Conduct cold calling, market research, and lead sourcing.
• Close new business, including creating pricing recommendations and supporting contract development.
• Partner with H.B. Fuller Account Managers to coordinate customer site visits for line trials and audits.

Requirements

• Bachelor’s degree in a technical, mechanical, or marketing field or equivalent experience.
• Fluent Chinese necessary.
• 2–4 years of professional sales experience driving new business opportunities with multiple technical product lines; industrial chemical industry preferred.
• Demonstrated experience in sales, prospecting, and new business development.
• Excellent verbal and written communication skills, including the ability to deliver presentations through electronic platforms.
• Proven ability to influence via phone, access decision makers, develop relationships, and close sales.
• Strong computer proficiency, including MS Office Suite, CRM/database experience, and internet-based software tools.
• Ability to sell at all levels within an organization.
• Strong organizational skills with a process and data-driven approach, including timely and accurate reporting.
• Ability to work independently and within a team environment.

Benefits

• H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected.